Customer support

We are here to help, if you do not find your answer in the FAQ please send an email to [email protected] and we will do our best to answer your questions.

1 Product
1.1 Where do you get your products from?

Low Tide Liquidation purchases new/returned or discontinued new items from major retailers and we resell to the public at a reduced price.

1.2 What do we do if we purchase an item and it doesn't work?

Just like when you go to a major retailer, you have the option to return your item to us.  We request that the item is returned with original packaging and the receipt.  We will then credit your original method of payment. Returns for purchases within 7 days.

1.3 Why would someone buy from us vs a major store?

Great Question!  We are able to save you immediately, just by walking in the door.  Since we get items for a discounted price, we always pass the discount on to our customers.

1.4 Who is your target customer?

We love all customers.  We do find a large amount of Real Estate professionals come in and shop for "staging" a house they have just listed for sale.  We also love working with homeowners who are updating a kitchen, bath or bedroom. Renovations are expensive enough, so if we can save you some money its a win win!